Refund and Cancellation Policy

Refund and Cancellation Policy

Cancellation Policy

It is the responsibility of the Client to notify Book A Car INC by phone at +1-475-242-8689 of any cancellations.

Cancellations must be made :
  • A minimum of 24 hours prior to the scheduled pick-up or before a vehicle has been dispatched for all sedan and SUV one-way transfers
  • We require 72 hours prior notice for all Van, Bus, and Specialty vehicles for one-way transfers, hourly charters, and special events.

If Book A Car INC is not notified of cancellation according to these terms, the reservation is considered a Late Cancellation or No-Show. Thus the full charge will be billed, including Suggested Gratuities.

Refund policy

Our aim to deliver top niche services to our clients. If clients aren’t satisfied according to the circumstances, we ensure to give a refund depends on the situation and it will take about 7-10 business days.
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