Booking our hourly service is simple and flexible. You can reserve it through our website by selecting the desired duration, choosing your vehicle, and entering your pickup details. If you prefer personalized assistance, give us a call, and our team will tailor the ride to match your schedule and needs seamlessly.

Our by-the-hour service is ideal for trips with multiple stops within the same city, ensuring you have a dedicated chauffeur on standby for the duration of your journey. This service includes 20 kilometers of travel per booked hour and is designed to begin and end in the same city. If your trip concludes outside the starting city, additional charges will apply to cover the chauffeur’s return journey, factoring in both distance and time.

If you plan to travel between cities, we recommend booking a city-to-city ride instead.

You can book the by-the-hour service for between 2 to 24 hours, depending on your needs.

If you require a chauffeur for multiple days or have specific requests, please reach out to our Customer Care team via call or email at info@bookacar.us Our team will be happy to assist you in customizing your booking for a seamless experience.

Yes, you can extend the number of hours you've booked, subject to availability. You can request an extension during your trip by informing your chauffeur or contacting our support team. Additional charges may apply based on the extra time.

If your booking is unexpectedly extended or shortened, we will do our best to accommodate the changes. Additional hours will be charged based on our hourly rates, andIf the duration of a pre-booked service is shortened, a refund is not typically provided. However, we will review requests for adjustments in cases of significant discrepancies.

Yes, all our chauffeurs are fully licensed, professionally trained, and insured to ensure the highest level of safety and service. We conduct thorough background checks and regular driving assessments to maintain our commitment to excellence. Your comfort and security are our top priorities.

Yes, our chauffeurs are fluent in English to ensure smooth communication and a hassle-free experience. If you have any special language preferences, feel free to let us know, and we’ll do our best to accommodate your needs.

Book A Car provides a versatile fleet tailored to your needs, including luxury sedans, SUVs, executive cars, and spacious 14-passenger vans. Whether you're traveling solo, with a small group, or need extra room for a larger party, we have the perfect vehicle to ensure comfort and style. Each ride is backed by premium amenities, top-tier maintenance, and a commitment to exceptional service. Let us customize your journey with the ideal transportation solution.

Yes, our professional chauffeurs can assist with luggage pickup from inside your building. Just mention this request during booking or inform your driver upon arrival, and they will be happy to help

Yes, child car seats are available upon request. There is an additional charge of $15 per seat. You can add this option while booking online or by contacting our team for assistance.

Absolutely! If you need to make any last-minute changes to your booking, contact us via phone or email, and we'll assist you as best as possible, subject to availability.

You will receive the chauffeur's contact information after your booking is confirmed and assigned, typically 2 to 4 hours before your scheduled pickup time. If you need any assistance or have any concerns, you can also contact us directly via call or email.

Our cancellation policy varies based on the type of booking. For standard reservations, cancellations made within a specific timeframe are eligible for a full or partial refund. Last-minute cancellations may incur a fee. For full details, please refer to our Cancellation Policy page or contact our support team for assistance.